Privacy & Terms

Privacy Policy

1. Information We Collect

When you visit our website or inquire about our products, we may collect the following information:

• Name, email address, and mobile number (via inquiry or contact forms)
• Company name and business details (where provided)
• Browser type, IP address, and pages visited (automatically via server logs)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested products/services
• Send transactional communications (order confirmations, license keys)
• Improve our website and product offerings
• Comply with legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in delivering our services, strictly under confidentiality agreements.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

Terms of Use

1. Acceptance of Terms

By accessing this website or purchasing any ShineStacks product, you agree to be bound by these Terms of Use. If you do not agree, please refrain from using our services.

2. Intellectual Property

All content on this website — including text, graphics, logos, software, and addons — is the intellectual property of ShineStacks. Unauthorized reproduction, distribution, or modification is strictly prohibited.

3. License Terms

ShineStacks addons are licensed, not sold. Your license entitles you to use the product on a single Tally installation (unless a multi-user license is purchased). Sharing, reselling or reverse-engineering the addon is not permitted.

4. Limitation of Liability

ShineStacks shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our maximum liability shall be limited to the amount paid for the specific product.

5. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Hazaribagh, Jharkhand.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Our addons operate 100% offline — your business data never leaves your system and is never transmitted to our servers.

We recommend keeping your operating system, Tally installation, and ShineStacks addons updated to the latest versions for the best security posture.

Cookies

Our website uses essential session cookies to ensure proper functionality (e.g. form submissions, navigation). We do not use tracking cookies or third-party advertising cookies. You can disable cookies in your browser settings; however, some website features may not function correctly.

Contact Us About This Policy

If you have any questions or concerns about our privacy practices or these terms, please contact us: